FREE USA SHIPPING ON ORDERS $150+

RETURNS AND EXCHANGES

 

If you try on your UNBOUND and it doesn't fit, or you aren't happy with the fit, just send it back! We are happy to exchange them for different sizes or offer a full refund on unwashed clothing that is in the same condition it was sent out in.

All we need is for you to do the following:

Please package and send your shirts to the following address:

Unbound Merino - Returns and Exchanges
1203-119 Spadina Ave
Toronto, ON
M5V2L1

 

Please put a piece of paper in the package with what you want to replace your order with (correct sizes) as well as your name and address (just as a reminder of who we're doing the exchange for when it comes).

Exchanges are subject to availability. A refund will be processed if the product you requested is unavailable.

Once we receive the package, if your requested replacement is available, we'll send you your new order right away.

***If sending from outside of Canada and need to declare the value of the order, please mark 'RETURN ITEM' with a declared value of $1***

If you have more questions, please feel free to email us at info@unboundmerino.com